United Parcel Service, Inc.
As of Fiscal Year 2025 (ended December 31, 2025)
Key KPIs at a Glance
| Metric | Value |
|---|---|
| Total revenue (FY2025) | $88.66 billion |
| Net income (FY2025) | $5.57 billion |
| Diluted EPS (FY2025) | $6.56 GAAP / $7.16 adjusted |
| Operating margin (FY2025) | approximately 8.9% |
| Average daily U.S. Domestic package volume (FY2025) | 17.51 million packages/day |
| Employees (as of December 31, 2025) | approximately 460,000 |
| Shareholder returns (FY2025) | $6.4 billion via dividends and buybacks; quarterly dividend $1.64/share |
| Restructuring/transformation charges (FY2025) | $593 million pre-tax, primarily Network Reconfiguration & Efficiency Reimagined ($509 million) |
Sources: UPS is deliberately reducing Amazon volume (10.6% of FY2025 consolidated revenue) by more than 50% versus 2024 levels through mid-2026, which depresses reported package-volume and revenue comparisons through that period -- FY2025's revenue decline reflects this strategic shift plus multiple restructuring programs (Transformation 2.0, Fit to Serve, Network Reconfiguration), not demand weakness alone. A secondary aggregator shows a conflicting FY2025 consolidated operating-income figure ($8.58 billion) versus the primary earnings release's segment-reconciled figure ($7.87 billion); the primary figure is used here. Headcount has two slightly different cited figures (~490,000 in release text versus ~460,000 in other 10-K-sourced summaries); the lower figure is used as the more likely point-in-time count reflecting FY2025 workforce reductions.