Insight Enterprises, Inc.
Moat Score — Insight Enterprises, Inc.
Total Moat Score
8 / 30
| Moat Factor | Score | Analysis |
|---|---|---|
| Intangible Assets Patents, trademarks, brand strength, or regulatory licenses that protect a company's products or services from being freely copied by competitors. | 1 / 5 | Insight holds no meaningful patent portfolio and relies on trademarks and reseller certifications rather than owned technology. Its 'IP' is really its accumulated vendor relationships and know-how, not a legally defensible asset. |
| Cost Advantage A durable ability to produce goods or services more cheaply than competitors — through scale, unique access to cheap inputs, location, or process — that lets a company undercut rivals or out-earn them at the same price. | 2 / 5 | Scale across 8,000+ partners and top-five purchasing status with Microsoft, Cisco, Dell, Lenovo, and HP gives some procurement leverage, but competitors like CDW operate at similar or greater scale, limiting any durable cost edge. |
| Pricing Power The ability to raise prices without losing meaningful business, because the product or service is differentiated, mission-critical, or has few good substitutes. | 1 / 5 | Product resale, 83% of 2023 net sales, generates only 46% of gross profit, underscoring thin, commodity-like pricing power. Manufacturers selling direct to large accounts further cap what Insight can charge. |
| Network Effect The product or service becomes more valuable to every user as more people or organizations use it, making an established leader harder to displace. | 1 / 5 | There is no real network effect; one client's purchase does not materially increase the value of Insight's platform to another client, beyond generic economies of scale in logistics. |
| Switching Costs The money, time, or operational disruption a customer would face switching to a competitor, which locks in existing customers and supports renewals. | 2 / 5 | Clients embedded in Insight's managed services, device-as-a-service programs, and multi-year IT life-cycle contracts face real but moderate switching friction, mainly from the hassle of migrating a complex vendor relationship rather than any technical lock-in. |
| Efficient Scale A market that can only profitably support a small number of players, so incumbents face limited threat from new entrants even without other defenses. | 1 / 5 | The addressable IT market is estimated at $730 billion and growing toward $4.7 trillion by 2027 per Gartner, leaving ample room for many large resellers (CDW, Connection, SHI, Zones) to coexist profitably rather than one dominant efficient-scale winner. |